USE CODE SER FOR 15% OFF ENTIRE ORDER

USE CODE SER FOR 15% OFF ENTIRE ORDER

Return Policy

Thanks for shopping at SER.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

Due to the handmade nature of the products, we are unable to accept returns and refunds at this time.

However, you have 14 calendar days to request an exchange for another item from the date you received it.

To be eligible for an exchange, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

For additional information in this section, feel free to email Ser@SerMeansLove.com.

Exchanges

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate an email to the registered email on file.

You will receive the credit within a certain amount of days.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are nonrefundable. 

Contact Us

If you have any questions on how to return your item to us, contact us.